Chicago, IL – 16th April - QuickLaunch, the leading AI-based IDaaS company today announces the launch of QuickLaunch Password Reset for IT Helpdesk Agents.

20% of all IT helpdesk costs is related to resetting passwords (that reside in the Active Directory). Providing Active Directory access to the Helpdesk agents, the training needed to navigate through its complex interface and sensitivity of the data in the Active Directory pose severe challenges to campuses. QuickLaunch Password Reset for IT Helpdesk agents puts an end to this challenge and allows password resets from the user interface.

Instant Password Resets from the Admin User Interface: Helpdesk agents can reset passwords from the QuickLaunch Admin console that provides a simple, intuitive user interface. The process becomes delightfully simple and secure.

Empowers Institutions to validate user identity: Institutions can set the parameters they need to validate a user (security questions, email) and can be used at the time of password resets from the Admin user interface.

“We are glad to announce that QuickLaunch can helps IT Helpdesk agents to reset Active Directory passwords without having to actually access the AD. This not only eliminates a lot of technical complexity, need for training agents to navigate through the AD, but also makes it extremely simple and secure to accomplish with just a few clicks.”, said Neeraj Kainth, CEO, QuickLaunch.


About QuickLaunch:

QuickLaunch is an AI-based, self-service Identity as a Service (IDaaS) provider that solves the challenges for Higher Ed Institutions and Enterprises by providing world-class identity management system. Its key capabilities include Single Sign-On, Password Management, Multi-Factor Authentication, Identity Provider, and Mobility solutions. Our system integrates all the applications enabling one-click access to all the apps using single set of credentials. Moreover, our Password Manager cuts the IT helpdesk cost by enabling password reset using multi-factor authentication at the user end. We also provide the best mobility solutions to enhance your mobile experience. Thousands of Higher Ed Institutions such as New Mexico State University, Rockhurst University, University of Dubuque, Virginia Community College System trust QuickLaunch for their Identity Management needs.